What is a freelance price floor?

A freelance price floor is the minimum monetary rate or project fee an independent contractor sets to cover baseline labor, overhead expenses, taxes, and risk contingency. It acts as an unbreakable threshold below which quotes cannot be sent.

How does Floorly prevent underquoting during client negotiations?

Floorly analyzes unstructured client briefs using AI to extract deliverables, applies configurable complexity multipliers and contingency buffers, and validates all totals on the server against your minimum price floor before proposals can be shared.

How do clients pay milestone invoices generated in Floorly?

Clients pay you directly through your own payment links, UPI for INR, or bank account details attached to milestone invoices. Floorly does not hold funds or charge intermediary transaction commissions.

Why is a scope contingency buffer necessary on fixed-price projects?

Unstated revision cycles and technical edge cases frequently cause scope creep. A 10% to 20% contingency buffer cushions fixed-price deliverables against unanticipated client requests without lowering your effective hourly wage.

Does Floorly take transaction fees or cuts from client payments?

No. Floorly charges zero payment processing transaction fees. You retain 100% of all client payments settled via your direct payment methods.

Floorly Refund Policy: 14-Day Money-Back Guarantee Terms

We stand behind Floorly's ability to protect your freelance project profit margins. If you are not satisfied with your subscription, we offer a transparent 14-day money-back guarantee.

Published by Ritik (Founder & Systems Engineer) • Last updated: October 13, 2026

Refund Eligibility Criteria & Timeframes

Direct Answer: The table below outlines refund eligibility across different subscription scenarios.

Subscription Event	Eligibility Window	Refund Amount	Processing Time
First-Time Plan Purchase	Within 14 days of upgrade	100% full refund	2 to 5 business days
Accidental Annual Renewal	Within 7 days of renewal charge	100% refund of renewed fee	3 to 5 business days
Service Cancellation After 14 Days	Anytime after 14 days	Access remains until period ends (no partial refund)	Instant cancellation

How do you request a refund in 3 steps?

Direct Answer: Requesting a refund is simple and handled directly by our engineering support team without complicated ticket queues.

Step 1: Send Request: Email support@floorlystudio.me with the subject line "Refund Request - [Your Account Email]".
Step 2: Verification: Our team verifies your transaction date within 24 business hours.
Step 3: Settlement: The refund is credited back to your original payment card or payment provider within 2 to 5 business days.

Frequently Asked Questions About Refunds

Do I lose access immediately when a refund is issued?

Direct Answer: Yes, upon refund completion your account reverts to the free Starter tier so your existing proposals remain preserved.

Are there cancellation fees?

Direct Answer: No. Floorly never charges any cancellation or penalty fees.

Conclusion & Help

Direct Answer: We want you to feel completely confident trying Floorly. For questions, email us at support@floorlystudio.me or check our Pricing plans.